Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through payment providers)
- Account credentials
- Purchase history and preferences
2. How We Use Your Information
We use the information we collect to:
- Process your gold purchases and manage your account
- Send you order confirmations and updates
- Provide customer support
- Improve our platform and services
- Send you marketing communications (with your consent)
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your personal information. All payment information is encrypted and processed through secure payment gateways. We never store complete credit card information on our servers.
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (payment processors, delivery services)
- Legal authorities when required by law
- Business partners with your explicit consent
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
8. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: Info@Maskok.com
- Address: Al Olaya, Riyadh 12214, Saudi Arabia